Privacy Policy


REI Servicing and its affiliates (collectively referred to as “Company”, “we”, “us”, and “our”) respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).  This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.  Our Website was created to provide information about the Company and our real estate services, mobile applications, and related services (the “Services”).  

This Privacy Policy applies to information we collect through our Website, Services, and in email, text, and other electronic messages between you and this Website, and when you interact with our advertising and applications on third-party websites and services.  It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

By accessing or using the Website or Services, you consent to this Privacy Policy, which may change from time to time and without notice to you.  If you do not agree with our policies and practices, your choice is not to use our Website.   Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Information We Collect About You and How We Collect It

When you interact with us this through our Website and related Services, we collect several types of information from and about users of our Website. We may collect such information directly from you when you provide it to us, automatically as you navigate through the Website, and from third parties (e.g., our business partners). 

The information we collect includes information by which you may be personally identified, such as name, postal address, email address, telephone number, social security number or any other identifier by which you may be contacted online or offline (“Personal Information“).  We also collect information about your internet connection, the equipment you use to access our Website, and usage details.

Information You Provide to Us

The information we collect on or through our Website may include:

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically is only statistical data and does not include Personal Information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.  It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:


Neither our Website nor our servicers are intended for individuals under the age of 18.  We do not knowingly collect personal information from minors. If we learn we have collected or received personal information from a minor, we will delete that information. If you believe we might have any information from or about a minor, please contact us at to have the information deleted. 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  In addition, we may disclose personal information that we collect or that you provide to various third parties without notice to you as set forth below: 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Third Parties

This Privacy Policy applies only to our Website and Services. It does not apply to third-party websites, services and applications (“Third-Party Services”).  Please consult the policies and other terms and conditions of such Third-Party Services as they may differ from our Privacy Policy.   

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please see our Privacy Policy for California Residents. 

Data Security

We have implemented reasonable measures designed to safeguard your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Changes to Our Privacy Policy

We may update or modify this Privacy Policy at any time without prior notice.  The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.   You understand that your continued use of our Website and Services after any update or modifications to this Privacy Policy constitutes your acceptance of the terms of such revised Privacy Policy.  If we make material changes, as determined in our sole discretion, to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and through a notice on the Website.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at

View Privacy Policy for California Residents.